📚 About Nightshade

What is Nightshade Books & Vinyl?

Nightshade Books & Vinyl is an independent Irish shop specialising in books, vinyl records and other interesting things worth discovering.

We particularly enjoy the stranger, darker and more unusual corners of books and music, but our shelves are deliberately varied. You never quite know what you'll find.

Where are you based?

We're an independent business based in Sligo, Ireland.

We're currently online, with plans for Nightshade to grow beyond the website in the future. 

📦 Orders & Delivery

Where do you deliver?

We deliver to the locations currently available at checkout, also listed in our Shipping Policy.

Available delivery options and prices are shown before you complete your order.

How long will my order take?

Orders are normally processed within 1-3 working days.

Once dispatched, delivery times depend on the delivery service and destination.

You'll see the available delivery options and estimated delivery times at checkout.

For more information, see our Shipping Policy.

Will I get tracking?

Where tracking is available for the delivery service you've selected, we'll send tracking information when your order is dispatched.

How will my vinyl be packaged?

Very carefully.

Vinyl is particularly vulnerable to enthusiastic postal handling, so we use appropriate protective packaging to reduce the risk of damage during transit.

Books and other items are also packaged according to their size and fragility.

Can I change my delivery address after ordering?

Contact us at Click to reveal email address as soon as possible.

If your order hasn't been dispatched yet, we'll do our best to update the address.

Once an order has entered the dispatch process, we can't guarantee that changes will be possible.

💿 Vinyl

Do you sell new or second-hand vinyl?

Both.

Where a record is second-hand, vintage or collectible, we'll provide information about its condition in the product listing.

What do your vinyl condition descriptions mean?

Where applicable, we'll provide information about the condition of both the record itself and its sleeve.

If you're unsure about the condition of a particular record, or you'd like more information before buying, just ask.

We're happy to provide additional photographs or information where possible.

What if my record arrives damaged?

Get in touch at Click to reveal email address as soon as possible.

Please take photographs of the record, sleeve, packaging and any visible damage, and keep the packaging until we've had a chance to investigate.

We'll work with you to resolve the issue in accordance with your consumer rights.

Can I return a vinyl record because I've changed my mind?

Generally, online purchases have a 14-day cancellation period.

However, certain sealed audio recordings are excluded from the cancellation right once their protective seal has been broken.

If you're returning a sealed record because you've changed your mind, keep it sealed.

This doesn't affect your rights if the record is faulty, damaged or not as described.

See our Returns & Refunds Policy for full details.

📖 Books

Do you sell new and second-hand books?

Yes.

We'll clearly indicate where a book is second-hand, vintage or collectible and describe its condition as accurately as possible.

What if a second-hand book has some wear?

Older books can have a bit of history attached to them - that's part of the fun.

We'll describe significant or unusual wear in the product listing. Normal signs of age and use that have been disclosed in the listing aren't considered defects simply because the book isn't pristine.

If something isn't as described, however, please contact us.

🔄 Returns & Refunds

Can I return something if I've changed my mind?

For most online purchases, yes.

You generally have 14 days from receiving your order to tell us that you want to cancel, followed by a further 14 days to return the goods.

Some statutory exceptions apply.

See our Returns & Refunds Policy for the full details.

Who pays for return postage?

For a change-of-mind return, the customer normally pays the return postage.

If an item is faulty, damaged or not as described, we will cover reasonable return costs where required by law.

Where do I send my return?

Please contact us before sending anything back.

We'll provide the appropriate return instructions and return address by email.

Please don't send returns to an address found elsewhere on the website.

How long will my refund take?

Once we've received and processed your return, we'll issue the appropriate refund to your original payment method.

The time it takes for the money to appear in your account can depend on your bank or payment provider.

💳 Payments

What payment methods do you accept?

The payment methods available through our secure checkout are displayed when you place your order.

Is my payment information secure?

Payments are processed through the payment services available through Shopify's checkout.

We don't ordinarily have access to your full payment card details.

For more information, see our Privacy Policy.

🛒 Stock & Orders

An item says it's out of stock. Can you get another one?

Usually, yes!

Some items are one-offs, particularly vintage, second-hand and collectible stock. Others may be possible to source again. Some items then depend on our distributors, but we can always ask!

If there's something you're looking for, email us at Click to reveal email address and we'll see what we can do.

Can I ask you to find a particular book or record?

Absolutely.

If you're hunting for something specific, get in touch.

Tell us what you're looking for and, if you have one, include the artist/author, title, edition, catalogue number or any other useful information.

We can't promise we'll find it, but we can certainly have a look.

Do you buy books or vinyl from customers?

Yes, please email us Click to reveal email address with a list of what you want to sell, pictures if possible and if it's a larger collection, we can arrange a viewing, depending on location.

📩 Contact

How can I contact Nightshade?

The easiest way is email: Click to reveal email address

If your question is about an existing order, please include your order number so we can find it quickly.

I have a question that isn't answered here.

Send us a message at Click to reveal email address and we'll get back to you as soon as we can.

Can't find what you're looking for?

Email us on Click to reveal email address - We'll do our best to help.